Heffel Gallery Limited (“Heffel”) provides professional guidance and assistance to have Property packed, insured and forwarded at the Property Owner’s expense and risk pursuant to Heffel’s Terms and Conditions of Business and Property Collection Notice, as published in the auction sale catalogue and online.

The Property Owner is aware and accepts that Heffel does not operate a full-service fine art packing business and shall provide such assistance for the convenience only of the Property Owner. All packing and shipping services offered by Heffel must be preceded by a completed and signed Shipping Authorization Form for Property which releases Heffel from any liability that may result from damage sustained by the Property during packing and shipping. All such works are packed at the Property Owner’s risk and then must be transported by a Heffel approved third-party carrier.

Prior to export, works may be subject to the Cultural Property Export and Import Act (Canada), and compliance with the provisions of the said act is the sole responsibility of the Property Owner.

Buyers who acquire items that require local delivery or out-of-town shipping should refer to our Shipping Authorization Form for Property. Please feel free to contact us at 1-800-528-9608 toll free in North America or 604-732-6505 to assist you in all of your requirements or to answer any of your related questions. Full completion of our shipping form is required prior to purchases being released by Heffel.

If you currently have an account with, use our web site to fill out an electronic Shipping Form.

Click here to fill out an electronic Shipping Form.

or Download the Shipping Authorization Form for Property from our site (in PDF format) and print, complete and return it to us by email or fax.

You will need Adobe Acrobat Reader to view this form. Click here to download Adobe Acrobat Reader.

Please click here for examples for the most frequently asked questions regarding shipping artwork.

Still can’t find the answer to your question? Please contact us by email or call 1-800-528-9608 toll free in North America.